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By phone


Most of the questions can be solved quickly and easily by a phone call. Our professional support team is pleased to help you directly.

Please call us: +49 4171/64392.

Mail Support


If we require additional information like logs, screenshots etc. to solve your request please send us a mail to tobit2exchange@netproof.de.

Online Support


For more complicated problems we offer remote assistence. Therefore you can download a free version of TeamViewer QuickSupport.

Download TeamViewer QuickSupport Download TeamViewer

TeamViewer QuickSupport is an executable program and doesn't need any installation. It's a perfect tool for fast and easy remote assistence.

For establishing a connection to your PC please tell us the connection id and password, which are displayed after the program was started.